Full Time Engineers (FTE)
Deskside
- Check the associated computer service and trouble calls
- Perform hardware and software troubleshooting for various devices
- Resolve Windows Operating System problems
- Microsoft Office management
- Tracking of events and calls in a timely and accurate way
- Microsoft Active Directory assistance
- Diagnose the errors found on deskside
- Troubleshoot the errors
- Solve the registry errors with accuracy
Network Infrastructure
- Management, support, and execution of Data Center network
- Application delivery and security framework
- Senior Technical Engineering
- Windows administration services
- Support and manage break-fix situations on Windows Hardware
- Complete control of Windows OS architecture, ticketing systems, inventory management
- Stronghold on PC support functions
Network Engineering
- Provide support in network field planning from construction to conservation
- Manage network system, policy, and schedule
- Management of resources on the network
- Inspect the network management processes and rules concerning the company’s requirements
- Plan and execute annual network tasks with evolution and maintenance
- Plan and manage training in the network area
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